A shopper criticized Kmart for its approach regarding the receipt-keeping procedure after customers use self-checkout methods.
She claimed that the retailer had placed an employee at the exit of the store to check the documents of those who used the checkout method.
The shopper claimed that she merely “skipped” the line, and she did not participate in the process.
She claimed that she merely “skipped” the line and left the store after she heard the employee say “Ma’am.”
She then posted a message on Facebook asking retailers to reinstate the staffed checkouts or trust their customers to be honest while using self-checkout methods.
In response, the shopper stated that she did not want to prove that she performed her job properly.
She also said that the employee should not be auditing her for a position that she no longer wants to work in.
Her post gained a lot of support from the public, with almost 6,000 people commenting on it within just 24 hours.
One of the comments that the shopper made criticized the use of self-checkout methods, saying that she was not getting the products she was looking for at a lower price.
Another said that she hated the process and that she would have preferred to work in a job that required a lot of manual labor.
One person said that she would never use self-checkout methods. She also stated that she would ask the employee to put her items through the scanner.
Another individual claimed that they don’t get a discount for using self-service.