Some Samsung users in South Australia are experiencing issues with their mobile devices after an update was released.
Users have posted about their problems on social media, where they claim that their phones are blank and they have lost their contacts and photos.
Users advised Samsung users to avoid installing the latest system update.
One user said that their device crashed after they updated their device.
Another said that their phone started to slow down and enter a recovery screen.
They claimed that they tried to recover using a safe mode, but it was rejected by Samsung.
Another user stated that they couldn’t turn off their device.
In response to a query from 9 News, Samsung Australia confirmed that they have received multiple reports regarding the issue.
The company noted that these reports came from customers in South Australia.
In response to the issue, Samsung Australia stated that they are still investigating the matter and are asking customers to contact their service center if their device is affected.
The company did not provide a clear explanation as to what version of the software is causing the issue.