Australians have called on the government to protect cash after a customer voiced his concerns about the potential impact of cashless transactions at a local Coles.
According to the customer, there are only two cash machines left in the store. He said that they would be removed by the end of this year.
The coordinator of the Cash Welcome campaign, which is a grassroots organization that aims to protect the rights of consumers to use cash, criticized the supermarket chain for making a big mistake.
According to Jason Bryce, many customers have noticed that the checkout terminals at Coles have started to reduce their acceptance of cash.
He said that the staff members ask customers if they’re using a card or cash, and the card people always end up at the front.
This is a huge mistake by the company, as it encourages people to go cashless.
Australians want to be able to choose which payment method they use.
The government should step in and protect cash, similar to what France, the UK, and parts of the US have done.
He also noted that the card-payment system of Coles could fail at any time, and the company could not guarantee that it would work properly.
Following a widespread outage, users quickly become enraged. Many of them were against the company’s decision to embrace a more cashless society.
One person stated that they would no longer go to the store anymore.
Others urged cash users to embrace the changes brought about by the digital age.
They defended the supermarket and noted that it’s convenient to go cash-free.
One person questioned if Coles’ decision was aimed at catering to the needs of its customers, who are more likely to pay with credit or debit cards.