While it’s common for airlines to provide meals at 30,000 feet, many passengers expect more from their experience when they travel.
This week, a Qantas frequent flyer criticized the airline after an image of a dish that was allegedly served in the company’s lounge was shared online.
The dish, which was described as being similar to dog bones, was reportedly served on March 15.
According to the passenger who shared the image, they were waiting in line when the dish was served.
They said that it was served five minutes before the picture was taken, and it was described as having a “horrific” taste. The passenger noted that most of the people avoided the dish.
The passenger noted that they felt that the airlines were focusing on profit instead of providing a better experience for their customers.
Economy class meals, which are typically served in cardboard boxes, are also very poor. Some of the lounges only open an hour before a flight, and they often close after the plane has left.
The passenger stated that they have been a loyal customer of Qantas for a long time, and they would soon be cancelling their loyalty status and giving Virgin Australia a try. Other frequent flyers criticized the dish, calling it disgusting and stating that they would never feed a dog the same meal. Others didn’t care about the dish’s quality.
One traveler stated that although it is not the best in the world, they still feel that it is comfortable and does the job. Another said that they do not mind spending time in the plane because they are in transit.