A customer of Coles caught the attention of the public after they revealed an all-new packing option that they used in their local store.
The customer, who posted a picture of their item on Reddit, said that they used the $2 boxes to pack their groceries.
In 2023, the supermarket chain started testing the new boxes in 29 of its stores in Western Australia, Queensland, Tasmania, and Victoria.
The customer noted that they had started using the boxes in the store, and they claimed that they were a better alternative to the paper bags that the supermarket uses.
In the past few months, the company has been criticized for its 25 cent paper bags, which have been accused of being easy to tear.
The customer then questioned the availability of the boxes at the checkout and online orders.
The user asked why the company didn’t use these boxes in its stores. They claimed that they were easier to use and were more resilient than regular cardboard boxes.
The customer also stated that the boxes were made from an eco-friendly material. They fit perfectly and were delivered with their order.
My point is that these boxes should be available in stores, not just for home delivery, as they make the process of checking out easier than using paper bags.
People on Reddit agreed that these boxes should be made available in all of the company’s outlets, not just for its Click&Collect orders.
Some suggested using swap boxes to avoid using paper bags, which are not recyclable. They also stated that Coles was charging customers too much for their bags, and these boxes would make the process of shopping more convenient. Another user reminisced about the days when there was a wall of empty boxes in supermarkets.
One user noted that the boxes would be recycled, and the supermarket would no longer have to dispose of them. Others said that the boxes were more convenient than the paper bags, especially since the 25 cent carriers have received numerous complaints about their quality.