In response to the challenges of cash movements, Australian retailer, Coles, has reportedly prepared staff members for the possibility of converting registers to allow customers to pay with a card.
According to a memo, the company’s workers were told to implement the plan if their cash reserves begin to run out.
In addition, the memo noted that a card-only notice would be provided to inform customers about the change.
The staff members were also told to remind the people about this change before they scan their items.
The company decided to suspend its delivery services of Armaguard until April 5 due to the uncertainty surrounding the company’s future.
In response to the situation, a spokesperson for Coles stated that it was still maintaining its operations and was not transitioning to a cashless payment system.
The company noted that it was preparing to address the issue with its Armaguard services.
In addition, the spokesperson noted that cash transactions were still available in all of its stores. The staff memo also stated that the company’s cash reserves had been impacted by the decline in transactions. These transactions were attributed to the industry’s cash movement challenges.
Although the company has prepared its staff members for the possibility of converting registers to allow customers to pay with a card, it noted that this change would only be temporary and would not be noticeable. A memo circulated among the company’s workers indicated that the staff members were instructed to implement the plan if the company’s cash reserves begin to run out.
In addition, the memo noted that a card-only notice would be provided to inform customers about the change. The staff members were also told to remind them about this change before they scan their items. The supermarket giant decided to suspend its delivery services of Armaguard until April 5 due to the uncertainty surrounding the company’s future.
Despite experiencing disruptions, the spokesperson for Coles noted that the company was still maintaining its operations and did not plan to switch to a cashless payment system. It was, however, preparing to address the cash movement challenges by temporarily suspending its Armaguard services.
Despite the changes, cash transactions were still being accepted in all of its supermarkets and liquor stores. According to the staff memo, the reason behind the decline in cash transactions was due to the cash movement challenges that the industry has been experiencing.